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+27 10 158 4439

Mon–Fri, 08:00–18:00 (SAST)

Email

support@onsafx.com

We reply within one business day.

Registration address

26 Baker Street, Rosebank, Johannesburg, South Africa, 2196

Registration No. 2023/648987/07

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Frequently asked

Quick answers before you reach out.

How do I open an account?

Click Open Account at the top right and complete the verification steps. It takes a few minutes.

What platforms do you support?

We support MetaTrader 5 (MT5), widely recognized as the industry’s leading trading platform. Its intuitive design and user-friendly interface provide traders with all the essential tools and features needed for effective online trading.

What are your support hours?

All customers have access to 24/5 localized one-on-one customer support. You can also reach us by phone at +27 10 158 4439, Monday to Friday, from 08:00 to 18:00 (SAST).

Where can I find your legal documents?

You can access our legal documents, which provide detailed information about our company, on the Regulation page.

Official partner of Getafe CF

ONSA (Pty) Ltd — FSCA Regulated

OFFICAL PARTNER OF GETAFE CF

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+27010 158 4439

Onsafx (Pty) Ltd is an authorized financial services provider (“FSP”) regulated by the Financial Sector Conduct Authority (FSCA) in South Africa, with a Category I license No. 53192 based at No.26 Baker Street, Rosebank, South Africa, 2196. Our license allows us to provide advice and intermediary services on a non-discretionary basis in respect of the following securities: shares, money market instruments, debentures and securitized debt, warrants, certificates and other instruments, bonds, and derivatives. We may introduce you to product suppliers (including over-the-counter derivatives providers) situated and regulated in other jurisdictions. The onus is on you to ensure that you comply with all applicable laws that may apply to you when purchasing foreign financial products or trading over-the-counter derivatives with foreign over-the counter providers, including, without limitation, the Exchange Control Regulations, 1961, under the Currency and Exchange Control Act, 1933. Onsa FX Ltd, with Registration No. 2025-00284, based at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia, is an authorized principal and counterparty to all clients’ trades.

OnsaFX does not offer its services to residents of certain jurisdictions, such as the USA, Cuba, Sudan, Syria, North Korea, Russia, Myanmar, and Iran.

For inquiries or assistance, you can reach us using the contact details below:

Registration Number: 2023/648987/07

Physical Address: 26 Baker Street, Rosebank, Johannesburg, South Africa, 2196

Registration Address: 26 Baker Street, Rosebank, Johannesburg, South Africa, 2196

Telephone: +27010 1584439

Risk Warning: Forex and Derivatives are complex, leveraged products, and you may incur losses exceeding your initial capital. You should not risk more than you are prepared to lose.
Ensure that you fully understand how derivatives work and the risks involved, and consider your experience, financial position, and your objectives before attempting to trade. CFDs are unlisted products and carry additional counterparty risk. You must read our Risk Disclosure Statement, Client Agreement, and Legal documents. It is also advisable to seek independent advice where necessary.
It is also advisable to seek tax advice from professional tax practitioners to understand the tax implications of trading in CFDs. If you open an international account with us, you must provide us with a tax clearance certificate.All international transactions will be subject to the Exchange Control Regulations, 1961, under the Currency and Exchange Control Act, 1933, which imposes restrictions on foreign investment allowances. This website is directed only at residents of the Republic of South Africa.

Risk Disclosure

Preventing Money Laundering

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